Turtle Beach Resort

It is a fun place for the family to be, no need to really go out if you don’t wish too as the kids stay occupied all day with the pool, slides and golf. Love that the apartment is self contained so all the conveniences of home are there. Great to have a little cafe on site for when you don’t feel like cooking or going out.

We were meant to stay from 7-16 Mar, cyclone hit and we were able to move our bookings to 28 Mar-6 Apr. We had 7 rooms during our stay (5 for 8 nights and 2 for 3 nights), x4 2 bedroom superior apts, x2 2 bedroom apts and x1 bedroom apt We did request and pay for 2 rooms on the ground. Right up until the day before we arrived, reception was not able to confirm our room numbers. If I'd known how far our 2nd room was going to be and how difficult it was going to be for our mum to go up/down the stairs to and from room, we would've asked to move rooms. We checked in quite late to the resort, so by the time we got in our room, unpacked and relaxed after our international flight, we'd already made ourselves comfortable and used the towels, bathrooms etc; when checking in I did keep telling the receptionist that we had our mum but that didn't seem to factor in her allocating the room. It was our fault for staying in the room. She just took her time walking around the resort Our room was very spacious and the arrival pack (eggs, bread, milk etc;) kids activity pack, free drinks/kids club/mini golf vouchers were much appreciated😊 even the road works outside the resort, you couldn't hear any extra noise where our rooms were located. We appreciated the washing machine and dryer. The resort having trolleys for shopping trips was handy to have. Car parking was a breeze and placed well within your room allocation. The gym was used frequently, games room visited by the kids/teenagers and the cinema was a hit with the under 5's The pools were amazing! there was something for everyone in our group (1yo to 60yo) was nice having the spas beside the pools too If something was broken or you needed an extra blanket, reported it to reception/rung house keeping and it was dealt with immediately. A1 service TIP: bring mat/old towel to use as door mat to wipe up wet floors when raining

I liked the pools and slides and kids club was great! Our apartment was quite clean but needed a bit of handyman maintenance toilet lid slipped off due to loose screws.... Shuttle bus was great Vince was excellent 👌 Loved how close to the beach we were and loved having a woolies right next door and lots of food choices around.

The location of the property was excellent. VERY close to woolworths and across the road from a number of shops you'll need, ie bottle shop and plenty of take away. The number of pools will keep your kids busy, the splash park was cool. The room itself was was basic but self contained. easy to get to all the theme parks if you can a car OR if your book a shuttle, bout 20-30 mins depending on traffic.

Having a self contained apartment in which we had our own separate bedrooms/bathrooms + kitchen & laundry really added that extra space which helped us to truely relax. Felt like we were in a home away from home!